Patient Access Specialist: Smooth Registration & Insurance

Trinity Health Mid-Atlantic; Langhorne (Bucks County); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Medical benefits

Paid time off

Tuition reimbursement

Free parking

Job summary

Trinity Health Mid-Atlantic is seeking a Patient Access Representative at St. Mary Medical Center to handle outpatient, ER and inpatient registration, upfront cash collections and insurance verification. The role emphasizes patient-focused service and collaboration with care teams to maximize patient flow.

The position requires at least 1 year in insurance verification and outpatient registration, with an Associate degree preferred. HFMA CRCR or NAHAM CHAA certification within a year is expected.

Qualifications

• Associate degree preferred.
• Minimum one year of experience in insurance verification and medical office/hospital customer service.
• Must have outpatient registration experience.
• HFMA CRCR or NAHAM CHAA required within one year of hire.

Responsibilities

• Verifies insurance benefits and checks for the necessity of pre-certification, authorization and referral.
• Performs medical necessity checks where needed.
• Secures patient signatures for required hospital forms and collection of patient’s financial responsibility.
• Provides professional, quality customer service and timely resolution to customer problems.
• Communicates revenue cycle related issues to patients, physicians and hospital staff.
• Rotates into various areas of Patient Access and may work a variety of shifts including the ER.

Skills

Insurance verification

Outpatient registration

Medical office customer service

Patient access

Education

Associate degree (Preferred)

Job description

Trinity Health Mid-Atlantic is seeking a Patient Access Representative at St. Mary Medical Center to handle outpatient, ER and inpatient registration, upfront cash collections and insurance verification. The role emphasizes patient-focused service and collaboration with care teams to maximize patient flow.

The position requires at least 1 year in insurance verification and outpatient registration, with an Associate degree preferred. HFMA CRCR or NAHAM CHAA certification within a year is expected.