Patient Access & Registration Specialist

Trinity Health; Langhorne (Bucks County); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Retirement Savings Program

Paid Time Off

Tuition Reimbursement

Free Parking

Job summary

Trinity Health's St. Mary Medical Center seeks a Patient Access Representative to handle outpatient, ER and inpatient registration, plus upfront cash collections and insurance verification.

You will ensure patients meet financial requirements and provide clear information to patients and families. Key duties include verifying benefits, pre-certification and authorizations, gathering signatures for hospital forms, collecting financial responsibility, and maintaining strong customer service to

Qualifications

• Requires an associate degree (preferred).
• Minimum one year experience in insurance verification and medical office/hospital customer service.
• Must have outpatient registration experience.
• HFMA CRCR or NAHAM CHAA certification within one year of hire.

Responsibilities

• Verify insurance benefits and check pre-certification, authorization and referral needs.
• Secure patient signatures and collect financial responsibility when required.
• Provide professional, high-quality customer service and coordinate services across departments.
• Communicate revenue cycle issues to patients, physicians, and hospital staff.
• Rotate through Patient Access areas and may work varied shifts including ER.

Skills

Customer service

Insurance verification

Communication

Outpatient registration

Education

Associate degree

Job description

Trinity Health's St. Mary Medical Center seeks a Patient Access Representative to handle outpatient, ER and inpatient registration, plus upfront cash collections and insurance verification.

You will ensure patients meet financial requirements and provide clear information to patients and families. Key duties include verifying benefits, pre-certification and authorizations, gathering signatures for hospital forms, collecting financial responsibility, and maintaining strong customer service to