Patient Access Coordinator

UofL Health; Louisville (KY); On-site; USD 32,000 - 42,000; Full time

Job summary

UofL Health is seeking a friendly receptionist to greet patients, schedule appointments, and maintain accurate records. The role requires strong customer service and clear communication in a busy healthcare setting. You will support clinicians by processing orders, coordinating referrals, and providing essential front-desk support.

High school diploma or GED is required; healthcare experience is preferred. This on-site role at our Louisville facility emphasizes teamwork, confidentiality, and

Qualifications

• Strong customer service and communication skills are required.
• Professional phone etiquette and clear verbal communication.

Responsibilities

• Greet patients as they enter the office and assist with check-in.
• Schedule appointments and maintain patient records and accounts.
• Answer phone calls and direct them appropriately.
• Assist patients with questions and complete questionnaires when needed.
• Review physician orders and help expedite referrals, follow-ups, and tests.

Skills

Customer service

Phone etiquette

Communication

Education

High School Diploma or GED

Job description

UofL Health is seeking a friendly receptionist to greet patients, schedule appointments, and maintain accurate records. The role requires strong customer service and clear communication in a busy healthcare setting. You will support clinicians by processing orders, coordinating referrals, and providing essential front-desk support.

High school diploma or GED is required; healthcare experience is preferred. This on-site role at our Louisville facility emphasizes teamwork, confidentiality, and