Patient Access Coordinator

Baptist Health; Kentucky; On-site; USD 36,000 - 48,000; Full time

Job summary

Baptist Health Medical Group in the LaGrange area is seeking a friendly Patient Access Coordinator to join our Primary Care team. You’ll welcome patients, register them, verify insurance, and pre-register for visits, ensuring a smooth, welcoming experience from arrival through check-in.

This role requires excellent people skills, accuracy, and the ability to multitask in a busy healthcare environment. You will discuss insurance benefits, collect payments at point of service, maintain accurate

Qualifications

• High school diploma or equivalent.
• Experience in a medical office or healthcare setting.
• Strong computer and data entry skills; knowledge of medical terminology.

Responsibilities

• Welcome patients in person and over the phone; provide outstanding customer service.
• Register patients by collecting demographics, insurance, and visit information.
• Verify insurance eligibility and patient benefits before appointments.
• Pre-register patients and discuss insurance benefits and financial responsibilities with confidence and compassion.
• Calculate patient responsibility estimates and collect point‑of‑service payments; explain payment options.
• Maintain accurate patient records and update information as needed.
• Utilize registration software to support efficient office operations.
• Ensure compliance with state, federal, and organizational regulations for patient access services.
• Complete ongoing education and training requirements.
• Support the team with additional administrative duties as needed.

Skills

Customer service

Interpersonal communication

Data entry

Medical terminology

Education

High school diploma or equivalent

Experience in a medical office or healthcare setting

Knowledge of medical terminology

Tools

Registration software

Microsoft Office

Job description

## Patient Access CoordinatorApplylocations: Louisville, KYtime type: Full timeposted on: Posted Yesterdayjob requisition id: R26105201**Summary****Job Description:**# **Patient Access Coordinator – Obgyn****Baptist Health Medical Group** **LaGrange Area | Full-Time | First Shift**## Be the First Smile Our Patients SeeDo you enjoy helping others and creating exceptional first impressions? Baptist Health Medical Group is looking for a friendly, organized, and customer-focused **Patient Access Coordinator** to join our Primary Care team in the LaGrange area.As a Patient Access Coordinator, you’ll play a vital role in ensuring patients have a smooth and welcoming experience from the moment they arrive or call our office. If you’re passionate about customer service, thrive in a fast-paced healthcare environment, and enjoy working as part of a collaborative team, we’d love to meet you.## What You’ll DoIn this role, you will:* Welcome patients and provide outstanding customer service in person and over the phone.* Register patients accurately by collecting demographic, insurance, and visit information.* Verify insurance eligibility, Medicare compliance, and patient benefits before appointments.* Pre-register patients and discuss insurance benefits and financial responsibilities with confidence and compassion.* Calculate patient responsibility estimates and collect point-of-service payments while explaining payment expectations and available payment options.* Maintain accurate patient records and update information as needed.* Utilize patient access and registration software to support efficient office operations.* Ensure compliance with state, federal, and organizational regulations related to patient access services.* Complete ongoing education and training requirements.* Support the team by performing additional administrative duties as needed.## What We’re Looking For**Preferred Qualifications:*** High school diploma or equivalent.* Previous experience in a medical office or healthcare setting.* Knowledge of medical terminology.* Strong computer and data entry skills.* Excellent communication and interpersonal skills.* Ability to multitask while maintaining accuracy and attention to detail.* A positive attitude and commitment to delivering exceptional patient care.## Why Join Baptist Health Medical Group?At Baptist Health Medical Group, our team members are at the heart of everything we do. We are committed to providing compassionate, high-quality care while fostering a supportive and collaborative work environment where employees can grow professionally.If you’re looking for a rewarding career where you can make a meaningful difference in patients’ lives every day, apply today and become part of a team dedicated to excellence in healthcare.### *If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now!*