Patient Access Coordinator

Baptist Health; Lexington (AL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Retirement plan with company match

Generous PTO

Job summary

Beaumont Internal Medicine is seeking a Patient Access Representative to greet patients, verify demographics and insurance, and register patients at the point of service. You will determine out‑of‑pocket expenses, collect payments, schedule appointments, and help manage patient flow within a busy medical office.

The role emphasizes customer service, clerical accuracy, and fiduciary responsibility. Prior clerical experience in a medical office is preferred, with a high school diploma or

Qualifications

• High school diploma or equivalent required.
• Computer skills required.
• Clerical experience in the medical office setting preferred.

Responsibilities

• Greeting patients and visitors; verifying demographics and insurance information.
• Registering patients and obtaining necessary signatures; determining out-of-pocket expenses.
• Scheduling appointments; managing patient flow; switchboard and medical records.
• Providing excellent customer service with attention to accuracy and fiduciary responsibility.

Skills

Customer service

Clerical skills

Fiduciary responsibility

Accuracy

Education

High school diploma or equivalent

Job description

Summary

Beaumont Internal Medicine

Job Description

3101 Wall Stree

Lexington, KY

Patient Access describes a multi-disciplinary function that is carried out at the point of service areas of the medical office. Patient Access Representatives perform front office duties under the general direction of the Clinical/Practice Manager or designee. These duties include, but are not limited to, greeting patients and visitors; verifying patients’ demographic and insurance information; registering patients; obtaining necessary signatures; determining patients’ out‑of‑pocket expense, collecting and documenting patient payments and/or financial counseling as appropriate; scheduling appointments; ensuring patient flow; switchboard; and medical records management. Customer service, clerical skills, fiduciary responsibility, and accuracy are extremely important in this role.

• High school diploma or equivalent required.
• Computer skills required.
• Clerical experience in the medical office setting preferred.
• Other education preferred.

Benefits Include

• Health, Vision, and Dental Insurance
• Retirement with Company Match
• Generous Paid Time Off (Including Maternity/Paternity Leave)
• Short/Long Term Disability and Life Insurance
• Tuition Reimbursement

Baptist Health is an Equal Employment Opportunity employer.