Patient Access Coordinator

Baptist Health; London (AL); On-site; USD 35,000 - 42,000; Full time

Benefits offered by this job

Health, Vision, and Dental Insurance

Retirement with Company Match

Generous Paid Time Off

Short/Long Term Disability and Life

Job summary

Baptist Health London is seeking a Patient Access Representative to perform front office duties at the point of service.

Responsibilities include greeting patients, verifying demographics and insurance, registering patients, collecting payments, and scheduling appointments to maintain steady patient flow.

Qualifications

• High school diploma or equivalent required.
• Computer skills required.
• Clerical experience in the medical office setting preferred.
• Other education preferred.

Responsibilities

• Greet patients and visitors.
• Verify patients' demographic and insurance information.
• Register patients and obtain necessary signatures.
• Determine patients’ out-of-pocket expense and collect payments.
• Schedule appointments and ensure smooth patient flow.
• Operate switchboard and manage basic medical records duties.

Skills

Customer service

Clerical skills

Fiduciary responsibility

Accuracy

Education

High school diploma or equivalent

Tools

Computer skills

Job description

Summary

Job Description

BHMG Primary Care London

Job Description

Patient Access describes a multi-disciplinary function that is carried out at the point of service areas of the medical office. Patient Access Representatives perform front office duties under the general direction of the Clinical/Practice Manager or designee.

These duties include, but are not limited to, greeting patients and visitors; verifying patients' demographic and insurance information; registering patients; obtaining necessary signatures; determining patients' out-of-pocket expense, collecting and documenting patient payments and/or financial counseling as appropriate; scheduling appointments; ensuring patient flow; switchboard; and medical records management.

Customer service, clerical skills, fiduciary responsibility, and accuracy are extremely important in this role.

Minimum Requirements

• High school diploma or equivalent required.

• Computer skills required.

• Clerical experience in the medical office setting preferred.

• Other education preferred.

Benefits Include

• Health, Vision, and Dental Insurance

• Retirement with Company Match

• Generous Paid Time Off (Including Maternity/Paternity Leave)

• Short/Long Term Disability and Life Insurance

• Tuition Reimbursement

Office Administration, Reception, Clerical, Administrative

Baptist Health is an Equal Employment Opportunity employer.