Patient Access Coordinator

BHS; London (KY); On-site; USD 36,000 - 42,000; Full time

Benefits offered by this job

Health, Vision, and Dental Insurance

Retirement with Company Match

Generous Paid Time Off (Including Mat­

Job summary

Baptist Health's BHMG Primary Care London is seeking a Patient Access Representative to manage front desk duties and ensure efficient patient flow.

The role requires greeting patients, verifying demographics and insurance, registering patients, collecting payments, scheduling appointments, and supporting medical records with a strong emphasis on customer service and accuracy.

Qualifications

• High school diploma or equivalent is required.
• Computer skills are required.
• Clerical experience in a medical office setting is preferred.
• Other education is preferred.

Responsibilities

• Greet patients and visitors; verify demographic and insurance information.
• Register patients and obtain necessary signatures.
• Determine patients’ out-of-pocket expense and collect payments; provide financial counseling as appropriate.
• Schedule appointments and ensure efficient patient flow; manage switchboard and medical records.

Skills

Computer skills

Medical front desk experience

Education

High school diploma or equivalent

Job description

Summary

Job Description:

BHMG Primary Care London

Job Description:

Patient Access describes a multi-disciplinary function that is carried out at the point of service areas of the medical office. Patient Access Representatives perform front office duties under the general direction of the Clinical/Practice Manager or designee.

These duties include, but are not limited to, greeting patients and visitors; verifying patients’ demographic and insurance information; registering patients; obtaining necessary signatures; determining patients’ out-of-pocket expense, collecting and documenting patient payments and/or financial counseling as appropriate; scheduling appointments; ensuring patient flow; switchboard; and medical records management.

Customer service, clerical skills, fiduciary responsibility, and accuracy are extremely important in this role.

Minimum Requirements:

• High school diploma or equivalent required.
• Computer skills required.
• Clerical experience in the medical office setting preferred.
• Other education preferred.

Benefits Include:

• Health, Vision, and Dental Insurance
• Retirement with Company Match
• Generous Paid Time Off (Including Maternity/Paternity Leave)
• Short/Long Term Disability and Life Insurance
• Tuition Reimbursement

Office Administration, Reception, Clerical, Administrative

Baptist Health is an Equal Employment Opportunity employer.