Patient Access Coordinator

Baptist Health; Frankfort (KY); On-site; USD 34,000 - 42,000; Full time

Job summary

Baptist Health's BHMG Specialty Clinics is seeking a Patient Access Representative to join its front-office team in Kentucky. You will greet patients, verify demographics and insurance information, register patients, obtain signatures, determine out-of-pocket costs, and collect payments as appropriate.

The role emphasizes patient flow, scheduling, switchboard duties, and management of medical records with strong focus on accuracy, customer service, and fiduciary responsibility.

Qualifications

• High school diploma or equivalent is required.
• Computer skills are required.
• Clerical experience in a medical office setting is preferred.
• Other education is preferred.

Responsibilities

• Greet patients and visitors and verify demographic and insurance information.
• Register patients and obtain necessary signatures.
• Determine out-of-pocket expenses and collect payments as appropriate.
• Schedule appointments and manage patient flow.
• Provide accurate clerical support and maintain medical records.

Skills

Computer skills

Clerical experience

Education

High school diploma or equivalent

Other education preferred

Job description

BHMG Specialty Clinics

Patient Access describes a multi-disciplinary function that is carried out at the point of service areas of the medical office. Patient Access Representatives perform front office duties under the general direction of the Clinical/Practice Manager or designee. These duties include, but are not limited to, greeting patients and visitors; verifying patients' demographic and insurance information; registering patients; obtaining necessary signatures; determining patients' out‑of‑pocket expense, collecting and documenting patient payments and/or financial counseling as appropriate; scheduling appointments; ensuring patient flow; switchboard; and medical records management. Customer service, clerical skills, fiduciary responsibility, and accuracy are extremely important in this role.

• High school diploma or equivalent required.
• Computer skills required.
• Clerical experience in the medical office setting preferred.
• Other education preferred.

Benefits Include:

• Health, Vision, and Dental Insurance
• Retirement with Company Match
• Generous Paid Time Off (Including Maternity/Paternity Leave)
• Short/Long Term Disability

Baptist Health is an Equal Employment Opportunity employer.