Patient Access Coordinator

New Season; Durham (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

New Season Treatment Centers in Durham, NC seeks a friendly front desk/registration associate to greet patients, process registrations, and admit individuals to our outpatient care center. You will be the first point of contact, handling scheduling and inquiries with compassion and accuracy.

Key functions include pre-registration, collecting copays, verifying insurance, and coordinating with clinicians and their team to support patient flow and timely care.

Qualifications

• High School Diploma or GED required.
• 1 year of receptionist or cashier experience in healthcare preferred.
• 1 year of healthcare experience required.
• Strong customer service and communication skills.

Responsibilities

• Complete pre-registration for new clients and schedule appointments.
• Assist with intake orientation and center inquiries.
• Collect co-pays and verify insurance benefits.
• Maintain and update patient demographics and billing information.
• Collaborate with program staff to support patient care.

Skills

Customer service

Communication

Reading & writing

Computer literacy

Time management

Education

High School Diploma or GED

Tools

Electronic Health Records

Job description

New Season Treatment Centers in Durham, NC seeks a friendly front desk/registration associate to greet patients, process registrations, and admit individuals to our outpatient care center. You will be the first point of contact, handling scheduling and inquiries with compassion and accuracy.

Key functions include pre-registration, collecting copays, verifying insurance, and coordinating with clinicians and their team to support patient flow and timely care.