Patient Access & Coordination Specialist

Veterans Health Administration; North Little Rock (AR); On-site; USD 42,000 - 56,000; Full time

Job summary

Veterans Health Administration’s Central Arkansas VA Health System is seeking an Advanced Medical Support Assistant (AMSA) to support Community Care Services and patient care areas. This role emphasizes customer service, effective communication, and efficient administrative support across clinics and care transitions.

Join a busy interdisciplinary team where you will assist with schedules, patient communications, and coordination of care from discharge through follow-up, ensuring high-quality

Qualifications

• High school diploma or GED required.
• Experience is not required for this role.

Responsibilities

• Provide administrative support for designated patient care areas with a focus on customer service and positive communication.
• Coordinate with the patient care team to monitor clinic schedules and ensure timely access to care across multiple clinics.
• Assist with communications during inpatient-to-outpatient transitions and with notifications to patients and external facilities as needed.

Skills

Customer service

Communication

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Veterans Health Administration’s Central Arkansas VA Health System is seeking an Advanced Medical Support Assistant (AMSA) to support Community Care Services and patient care areas. This role emphasizes customer service, effective communication, and efficient administrative support across clinics and care transitions.

Join a busy interdisciplinary team where you will assist with schedules, patient communications, and coordination of care from discharge through follow-up, ensuring high-quality