Patient Access Concierge: Check-In, Billing & Scheduling

CommonSpirit Health; Bryan (TX); On-site; USD 35,000 - 49,000; Full time

Job summary

CommonSpirit Health is seeking a Patient Access Representative in the Bryan, TX area to manage the patient intake process within our clinic. You will handle check-in/out, data collection, insurance validation, scheduling, and referrals while ensuring a high-quality patient experience.

We value critical thinking, strong customer service, and knowledge of billing and medical terminology to guide patients through their financial responsibilities and third-party coverage.

Qualifications

• High school diploma or GED required at hire.
• 1 year of experience required at hire.
• Strong customer service and communication skills.
• Knowledge of insurance, billing, and medical terminology preferred.

Responsibilities

• Performs collection functions and financial assistance for payment methods.
• Interviews patients and/or family members.
• Collects and negotiates point-of-service payments or connects to financial assistance programs.
• Articulates information clearly to patients, guarantors, staff, and vendors.

Skills

Critical thinking

Customer service

Insurance knowledge

Billing knowledge

Medical terminology

Education

High School diploma

GED

Job description

CommonSpirit Health is seeking a Patient Access Representative in the Bryan, TX area to manage the patient intake process within our clinic. You will handle check-in/out, data collection, insurance validation, scheduling, and referrals while ensuring a high-quality patient experience.

We value critical thinking, strong customer service, and knowledge of billing and medical terminology to guide patients through their financial responsibilities and third-party coverage.