Patient Access & Financial Concierge

Christus Health; San Antonio (TX); On-site; USD 33,000 - 42,000; Full time

Job summary

Christus Health is seeking a Patient Access Representative to support the Patient Access Center at our Texas facility. You will greet patients, collect and verify demographics and financial information, and set up encounters for hospital services.

Responsibilities include verifying insurance, obtaining authorizations, calculating patient portions, and ensuring data accuracy while maintaining confidentiality and compliance.

Qualifications

• High School Diploma or equivalent preferred.
• 1-3 years of experience preferred.

Responsibilities

• Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.
• Accurately inputs all required data elements for scheduling and registration, including patient demographic, financial information, guarantor information, and relevant notes associated with the encounter.
• Verifies insurance eligibility and obtains necessary authorizations for services rendered.
• Calculates and collects the estimated patient portion based on benefits and contract reimbursement as well as prior balances.
• Performs financial assessment for appropriate program assistance.
• Communicates the purpose of and obtains patient/legal guardian signatures on all necessary hospital documents.

Skills

Data entry

Insurance verification

Customer service

Communication

Education

High School Diploma or equivalent

Job description

Christus Health is seeking a Patient Access Representative to support the Patient Access Center at our Texas facility. You will greet patients, collect and verify demographics and financial information, and set up encounters for hospital services.

Responsibilities include verifying insurance, obtaining authorizations, calculating patient portions, and ensuring data accuracy while maintaining confidentiality and compliance.