Patient Access Concierge

Eisenhower Health; Rancho Mirage (CA); On-site; USD 25,000 - 32,000; Full time

Job summary

Eisenhower Health in Rancho Mirage, CA is seeking an attentive patient service representative to ensure a smooth registration experience for every visitor. You will explain options, collect necessary information, and guide patients through the admission process with courtesy and clarity.

As the first point of contact, you will answer questions, provide directions, and coordinate with admitting staff to ensure timely registration and accurate data capture for a positive patient journey.

Job description

Job Objective

Ensures that all patients have a satisfying registration experience and are provided with choices, options and counseling to assist them in making their healthcare decisions. Serves as the first point of contact for patients/visitors and graciously answers questions and assists in providing directions as needed. Coordinates notification to Admitting staff to ensure timely registration process is implemented.