Patient Access & Clinic Operations Specialist

Cape-Fear-Valley-Medical-Center-; Lillington (NC); On-site; USD 28,000 - 38,000; Full time

Job summary

Cape Fear Valley Health System is seeking a patient-facing front desk/clerical associate for Premiere Pediatrics in Lillington, NC. You will register patients, schedule visits, maintain medical records, and assist with billing and coding tasks to support efficient outpatient care.

The role emphasizes accurate data entry of ICD-10 and CPT-4 codes, patient communications, and daily cash handling under supervision. Experience in a medical office is preferred.

Qualifications

• High school diploma or equivalent required.
• 1 year of clerical experience preferred.
• Knowledge of medical terminology and ICD-10/CPT-4 coding preferred.

Responsibilities

• Register patients expediently while obtaining accurate information.
• Schedule patient appointments for initial and follow-up visits and procedures.
• Ensure completion of new patient information and update records.
• Receive calls regarding appointments and determine appropriate provider and visit type.
• Collect payments from patients and document receipts; prepare cash reports.

Skills

Clerical skills

Medical terminology

Data entry

Telephone/Reception

ICD-10 coding knowledge

Education

High school diploma or equivalent

Tools

Medical office software

PC skills

Job description

Cape Fear Valley Health System is seeking a patient-facing front desk/clerical associate for Premiere Pediatrics in Lillington, NC. You will register patients, schedule visits, maintain medical records, and assist with billing and coding tasks to support efficient outpatient care.

The role emphasizes accurate data entry of ICD-10 and CPT-4 codes, patient communications, and daily cash handling under supervision. Experience in a medical office is preferred.