Patient Access Supervisor

Trinity Health; Davenport (IA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Full benefits package

Job summary

MercyOne Genesis Davenport Medical Center is seeking a Supervisor in Patient Registration to manage admissions, pre‑registration and insurance verification across three shifts in the Davenport area. You will supervise, train, and schedule staff while ensuring accurate registrations and high patient satisfaction.

The role emphasizes leadership in a hospital setting, with on‑call duties and collaboration with multiple departments to support efficient billing and registration processes.

Qualifications

• Requires supervisory responsibilities for 12+ staff
• Strong organizational and leadership abilities required
• Experience in patient access and registration processes preferred
• Knowledge of pre-registration and insurance verification processes

Responsibilities

• Supervise Admissions, Emergency Services registration and pre-registration
• Coordinate staff scheduling across three shifts and on-call duties
• Ensure high patient satisfaction and accurate registration and billing
• Oversee insurance verification and related activities
• Promote Genesis Health System standards and philosophy

Skills

Supervisory skills

Hiring and training

Communication

Patient access knowledge

Insurance verification

Education

2 year college program or equivalent experience

Business, Management, or related field

Patient registration experience

CHAM/Medical terminology

More than 2 years experience

Job description

MercyOne Genesis Davenport Medical Center is seeking a Supervisor in Patient Registration to manage admissions, pre‑registration and insurance verification across three shifts in the Davenport area. You will supervise, train, and schedule staff while ensuring accurate registrations and high patient satisfaction.

The role emphasizes leadership in a hospital setting, with on‑call duties and collaboration with multiple departments to support efficient billing and registration processes.