Patient Access & Care Navigator

Beacon Clinic Inc; Coeur d'Alene (ID); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Paid Time Off

8 paid holidays

Health Insurance (medical, dental, and

Vision

401(k) Plan

Annual Professional Development Fund

Employee Assistance Program

Short-term, Long-term & Life Insurance

Job summary

Beacon Clinic Inc. is seeking a Patient Care Coordinator to help patients overcome barriers to accessing care and ensure timely treatment across specialties. You will identify needs, coordinate resources, and follow through to support a positive patient experience.

The role focuses on coordinating transportation, lodging, and financial assistance, while guiding patients through available programs and maintaining confidential documentation. Prior experience in healthcare navigation is preferred.

Qualifications

• High school diploma or GED required; associate degree preferred.
• 3+ years in healthcare, patient navigation, care coordination, social services, or related fields.
• Knowledge of insurance policies, medical terminology, and healthcare regulations.
• Strong organizational, communication, and problem-solving skills with ability to manage multiple requests and deadlines.

Responsibilities

• Identify barriers to care related to transportation, lodging, financial hardship, medication access, and other nonclinical support.
• Coordinate resources and assistance with patients, caregivers, providers, and community organizations to promote timely access to care.
• Guide patients through available assistance programs, communicating eligibility and next steps to resolve barriers to care.
• Coordinate transportation, lodging, and other resources to reduce travel-related barriers to care.

Skills

Compassionate care

Attention to detail

Written communication

Medical terminology

Healthcare regulations

Multi-tasking

Patient navigation

Education

High school diploma or GED

Associate degree in healthcare administration or related field preferred

Job description

Beacon Clinic Inc. is seeking a Patient Care Coordinator to help patients overcome barriers to accessing care and ensure timely treatment across specialties. You will identify needs, coordinate resources, and follow through to support a positive patient experience.

The role focuses on coordinating transportation, lodging, and financial assistance, while guiding patients through available programs and maintaining confidential documentation. Prior experience in healthcare navigation is preferred.