Patient Access & Care Navigator

OneOncology; Coeur d'Alene (ID); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Paid Time Off

Health Insurance (medical, dental, and

401(k) Plan

Professional Development Fund

Employee Assistance Program

Insurance

Job summary

Beacon Clinic in Idaho is seeking a Patient Care Coordinator to help patients overcome practical, financial, and social barriers and to support timely access to care across specialties. You will identify needs, coordinate resources, and guide patients through assistance programs to ensure continuity of treatment.

The role emphasizes compassionate care, meticulous documentation, and collaboration with clinicians and community partners to improve the patient experience.

Qualifications

• Associate degree or higher in healthcare administration or related field preferred.
• Experience in healthcare, patient navigation, care coordination, social services, financial assistance, or community resource coordination preferred.
• Experience with grant applications, charitable programs, medication assistance, or transportation and lodging resources desirable.
• Strong organizational, communication, and follow-through skills.

Responsibilities

• Identify barriers to care and assess patient needs related to transportation, lodging, financial hardship, medication access, and other nonclinical support services.
• Coordinate resources and assistance by collaborating with patients, caregivers, providers, clinical staff, and community organizations to promote timely access to care and continuity of treatment.
• Guide patients through available assistance programs, communicate eligibility requirements and next steps, and follow through to help resolve barriers to care.
• Coordinate transportation, lodging, and community resources to reduce travel-related barriers to care.
• Identify and coordinate applications for grants, emergency financial assistance, and community programs while maintaining current information on eligibility requirements and deadlines.
• Identify patients eligible for medication assistance programs and coordinate applications with manufacturers and pharmacies.

Skills

Compassionate care

Attention to detail

Written and verbal communication

Medical terminology

Healthcare regulations

Team collaboration

Healthcare experience

Education

Associate degree

Bachelor’s degree

3 years of equivalent experience

Job description

Beacon Clinic in Idaho is seeking a Patient Care Coordinator to help patients overcome practical, financial, and social barriers and to support timely access to care across specialties. You will identify needs, coordinate resources, and guide patients through assistance programs to ensure continuity of treatment.

The role emphasizes compassionate care, meticulous documentation, and collaboration with clinicians and community partners to improve the patient experience.