Patient Care Coordinator

OneOncology; Coeur d'Alene (ID); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Paid Time Off

Health Insurance (medical, dental, and

401(k) Plan

Professional Development Fund

Employee Assistance Program

Insurance

Job summary

Beacon Clinic in Idaho is seeking a Patient Care Coordinator to help patients overcome practical, financial, and social barriers and to support timely access to care across specialties. You will identify needs, coordinate resources, and guide patients through assistance programs to ensure continuity of treatment.

The role emphasizes compassionate care, meticulous documentation, and collaboration with clinicians and community partners to improve the patient experience.

Qualifications

• Associate degree or higher in healthcare administration or related field preferred.
• Experience in healthcare, patient navigation, care coordination, social services, financial assistance, or community resource coordination preferred.
• Experience with grant applications, charitable programs, medication assistance, or transportation and lodging resources desirable.
• Strong organizational, communication, and follow-through skills.

Responsibilities

• Identify barriers to care and assess patient needs related to transportation, lodging, financial hardship, medication access, and other nonclinical support services.
• Coordinate resources and assistance by collaborating with patients, caregivers, providers, clinical staff, and community organizations to promote timely access to care and continuity of treatment.
• Guide patients through available assistance programs, communicate eligibility requirements and next steps, and follow through to help resolve barriers to care.
• Coordinate transportation, lodging, and community resources to reduce travel-related barriers to care.
• Identify and coordinate applications for grants, emergency financial assistance, and community programs while maintaining current information on eligibility requirements and deadlines.
• Identify patients eligible for medication assistance programs and coordinate applications with manufacturers and pharmacies.

Skills

Compassionate care

Attention to detail

Written and verbal communication

Medical terminology

Healthcare regulations

Team collaboration

Healthcare experience

Education

Associate degree

Bachelor’s degree

3 years of equivalent experience

Job description

Why Join Us?

Beacon Clinic was founded for the purpose of delivering a level of care that we, as a team, can all be proud of. We are a patient-focused health and wellness clinic that is committed to providing the highest quality of medical care and supportive services. When founded, we specialized in the treatment of cancer and blood conditions. Today, we provide medical oncology and hematology, radiation oncology, rheumatology, and urology services to our phenomenal patients. Learn more about us at our website.

Job Description

Beacon has an excellent opportunity available within our clinic as an Patient Care Coordinator. If you are looking for exciting, flexible, and stimulating work with meaningful advancement opportunities available, then consider Beacon the right place for you! The Multi-Specialty Care Coordinator helps patients overcome practical, financial, and social barriers that may delay or prevent access to care. Through resource identification, assistance coordination, and consistent follow-up, this position supports timely treatment, continuity of care, and a positive patient experience across specialties.

Duties/Responsibilities

• Patient Access and Care Coordination Identify barriers to care and assess patient needs related to transportation, lodging, financial hardship, medication access, and other nonclinical support services. Coordinate appropriate resources and assistance by collaborating with patients, caregivers, providers, clinical staff, and community organizations to promote timely access to care and continuity of treatment. Guide patients through available assistance programs, communicate eligibility requirements and next steps, and follow through to help resolve barriers to care.
• Transportation, Lodging, and Community Resources Coordinate transportation, mileage assistance, lodging, and other resources to reduce travel-related barriers to care. Establish and maintain relationships with community organizations, transportation providers, lodging programs, charitable foundations, and other assistance resources. Identify and coordinate applications for grants, emergency financial assistance, and community programs while maintaining current information on eligibility requirements, application procedures, funding availability, and deadlines.
• Medication Assistance and Financial Support Identify patients eligible for manufacturer-sponsored free medication programs, patient assistance programs, and charitable medication resources. Coordinate applications, documentation, approvals, renewals, and follow-up with pharmaceutical manufacturers, specialty pharmacies, and internal clinical and authorization teams. Collaborate with clinical and financial counseling staff to resolve medication access barriers, identify alternative assistance, and maintain accurate records while protecting patient confidentiality.

Required Skills/Abilities

• Compassionate and caring bedside manners.
• Excellent attention to detail and ability to balance competing priorities.
• Strong written and verbal communication.
• Knowledge of medical terminology, insurance policies, and healthcare regulations.
• Associate or bachelor's degree, or at least 3 years of equivalent experience.
• Experience in healthcare, patient navigation, care coordination, social services, financial assistance, or community resource coordination preferred.
• Experience with grant applications, charitable programs, medication assistance, or transportation and lodging resources desirable.
• Strong organizational, communication, problem-solving, and follow-through skills, with the ability to manage multiple requests, deadlines, and applications.
• Ability to work compassionately with patients and caregivers, collaborate across departments, maintain accurate documentation, and protect confidential information.

Education

High school diploma or equivalent; associate degree in healthcare administration or related field preferred.

Benefits

• Paid Time Off program 8 paid, closed-clinic holidays
• Health Insurance, including medical, dental, and vision
• 401(k) Plan
• Annual Professional Development Fund
• Employee Assistance Program
• Short-term, Long-term, and Life Insurance

Pay

Starting at $22/hour DOE.

Beacon Company Mission

To meet patients wherever they are on their cancer journey and walk with them on that journey; to provide compassionate, personalized cancer care for an unparalleled patient experience.

Beacon Core Values

• Compassion.
• Grace.
• Honesty.
• Humor.
• Respect.
• Trust.

Our providers and staff at Beacon share these values and truly embody the mission of Beacon. Our team is comprised of the most devoted, compassionate individuals who consistently go above and beyond for patients and who strive to continually improve patient care and the overall patient experience.

Beacon Clinic was founded for the purpose of delivering a level of care that we, as a team, can all be proud of. We are a patient-focused boutique health and wellness clinic that is committed to providing the highest quality medical care and supportive services. Founded in 2018 by Dr. David Bartels, Beacon Clinic has made it our mission to provide patient-focused, compassionate care. When growing our team, we look for the people who will be ready to carry out that mission. At our Northern Idaho location, Beacon offers medical oncology and hematology, radiation oncology, rheumatology, and urology services to our Coeur d'Alene, Post Falls, and surrounding community members. In our Southern Idaho location, Beacon offers medical oncology and hematology services to our Boise and surrounding community members. Beacon Core Values: Compassion. Grace. Honesty. Humor. Respect. Trust. Our providers and staff at Beacon share these values and truly embody the mission of Beacon. Our team is comprised of the most devoted, compassionate individuals who consistently go above and beyond for patients and who strive to continually improve patient care and the overall patient experience. We work purposely to create a culture that team members look forward to walking into each day. We hope one of our openings could match what you're looking for. Learn more about us at our website.