Patient Access & Scheduling Specialist II

PHOENIX PHYSICAL THERAPY; State College (Centre County); On-site; USD 44,000 - 54,000; Full time

Job summary

Phoenix Physical Therapy is seeking a Patient Care Coordinator II in State College, PA. The role focuses on coordinating patient interactions, front-office operations, scheduling, and billing to support clinic revenue objectives.

The PCC II will verify insurance, collect payments, enter data in EMR, and maintain accurate patient records while adhering to clinic policies. Strong communication and organizational skills are essential.

Qualifications

• High School Diploma or GED required; Associates Degree or college level business courses preferred.
• 2 years of medical billing experience and familiarity with HCFA 1500, CPT and ICD-9 codes preferred.
• Current CPR Certificate.

Responsibilities

• Greets and registers patients or visitors and directs them to the appropriate department or room.
• Manages scheduling, billing, EMR data entry and verifies insurance eligibility.
• Collects and records payments; reconciles accounts and maintains accurate daily cash handling.
• Maintains up-to-date patient demographics and insurance information and ensures proper documentation.
• Gathers and updates patient information and coordinates with clinicians for timely care.

Skills

Customer Service

Communication

Organization

Data Entry

EMR Systems

Microsoft Word

Education

High School Diploma or GED

Associates Degree or business courses preferred

2 years medical billing experience

Current CPR Certificate

Tools

EMR Systems

Microsoft Word

Medical Billing Software

Job description

Phoenix Physical Therapy is seeking a Patient Care Coordinator II in State College, PA. The role focuses on coordinating patient interactions, front-office operations, scheduling, and billing to support clinic revenue objectives.

The PCC II will verify insurance, collect payments, enter data in EMR, and maintain accurate patient records while adhering to clinic policies. Strong communication and organizational skills are essential.