Patient Access & Care Coordination Specialist

Jobtome; Town of Mukwonago (WI); On-site; USD 22,000 - 40,000; Full time

Benefits offered by this job

Sign-on bonus

Paid training

Benefits package

Job summary

UnitedHealth Group is hiring for an on-site role at ProHealth Care in Mukwonago, WI. The position supports patient interactions, registration, and coordination across departments to ensure efficient care encounters.

The role requires a High School Diploma, 1+ years of customer service, and basic MS Office skills. Significant training (4–6 weeks) is provided, with shifts supporting a 24-hour operation and a sign-on bonus for external applicants.

Qualifications

• High School Diploma or GED.
• 1+ years of customer service experience in an office or professional setting.
• Basic proficiency with Microsoft Office products.

Responsibilities

• Greets visitors and patients in person.
• Communicates by telephone or video, upholding excellent customer service.
• Protects confidential information and ensures proper disclosure.
• Prioritizes by assessing information to identify immediate needs.
• Updates patient demographics and financial information to ensure full registration.
• Obtains necessary forms and handles signatures; photocopies/scans documents.

Skills

Customer service

MS Office

Education

High School Diploma

Job description

UnitedHealth Group is hiring for an on-site role at ProHealth Care in Mukwonago, WI. The position supports patient interactions, registration, and coordination across departments to ensure efficient care encounters.

The role requires a High School Diploma, 1+ years of customer service, and basic MS Office skills. Significant training (4–6 weeks) is provided, with shifts supporting a 24-hour operation and a sign-on bonus for external applicants.