Patient Access & Care Coordinator (Sign-On Bonus)

Jobtome; Town of Mukwonago (WI); On-site; USD 22,000 - 40,000; Full time

Benefits offered by this job

Paid time off

Medical plan

Dental & Vision

Life & AD&D

401(k)

Education reimbursement

Employee discounts

Employee assistance program

Bonuses / referral program

Job summary

UnitedHealth Group in Mukwonago, WI, is hiring for a patient services role focused on reception, scheduling, and financial verification. Paid training (4–6 weeks) will occur on-site, with a schedule that spans multiple shifts.

The role supports care delivery across hospital and medical group departments, ensuring accurate data entry and a welcoming patient experience. Ideal candidates have a high school diploma and at least one year of customer service experience, with basic MS Office skills and

Qualifications

• High School Diploma or GED required.
• 1+ years of customer service experience in an office or professional setting.
• Beginner level proficiency with Microsoft Office products.
• Ability to work 40 hours per week in 8-hour shifts with a defined rotating schedule.
• Must be 18 years of age or older.

Responsibilities

• Greet visitors and patients in person or by phone/video with excellent service.
• Enter and update patient demographic and financial information early in the process.
• Obtain applications and forms, ensure signatures on file, photocopy/scan documents as needed.
• Provide patients with financial information and collect liabilities, balance cash daily.
• Coordinate with Financial Counseling, Scheduling, and Clinical areas to complete encounters.
• Provide wayfinding and assist with hospital information as requested.
• Coordinate patient admission needs, bed assignments, and tracking boards as applicable.
• Meet or exceed audit accuracy standards and address issues from worklists and error reports.

Skills

Customer service

Communication

Education

High School Diploma/GED

Tools

Microsoft Office

Job description

UnitedHealth Group in Mukwonago, WI, is hiring for a patient services role focused on reception, scheduling, and financial verification. Paid training (4–6 weeks) will occur on-site, with a schedule that spans multiple shifts.

The role supports care delivery across hospital and medical group departments, ensuring accurate data entry and a welcoming patient experience. Ideal candidates have a high school diploma and at least one year of customer service experience, with basic MS Office skills and