Patient Access & Care Coordination Specialist

Hospital for Special Surgery; New York (NY); Sur place; USD 52 000 - 58 000; Plein temps

Résumé du poste

Hospital for Special Surgery seeks a regular full-time administrative professional with strong word processing and customer service skills. Experience in a healthcare setting and proficiency with EMR - Epic are highly desirable.

The role involves coordination of physician enrollment and managed care contracts. Responsibilities include contract analytics, compliance, and supporting PHO-related activities, with focus on accurate documentation, issue resolution, and effective communication with

Qualifications

• Word processing and strong customer service experience are required.
• Healthcare setting experience is preferred.
• Proficiency with EMR - Epic is highly desirable.
• Experience in health care setting is encouraged.

Responsabilités

• Assists with physician contracts, analytics, and financial modeling.
• Coordinates enrollment of physicians in managed care plans.
• Ensures compliance of managed care companies with negotiated contracts.
• Resolves payment issues with insurance payors.
• Liaises between physician offices and insurance payors.
• Schedules and documents PHO-related meetings.
• Maintains tracking logs for insurance payor issues and accountability.
• Manages the PHO phone line and responds to inquiries.

Connaissances

Word processing

Customer service

Formation

Associates

Bachelors

Outils

EMR - Epic

Description du poste

Hospital for Special Surgery seeks a regular full-time administrative professional with strong word processing and customer service skills. Experience in a healthcare setting and proficiency with EMR - Epic are highly desirable.

The role involves coordination of physician enrollment and managed care contracts. Responsibilities include contract analytics, compliance, and supporting PHO-related activities, with focus on accurate documentation, issue resolution, and effective communication with