Patient Access & Care Coordination Specialist

Cedars-Sinai; Los Angeles (CA); On-site; USD 35,000 - 50,000; Full time

Job summary

Cedars-Sinai in Los Angeles is looking for a Patient Service Representative to enhance patient relations and provide excellent customer service. Responsibilities include scheduling appointments, gathering patient information, and processing payments while managing patient needs efficiently.

The ideal candidate should have a high school diploma or GED, with at least two years of experience in a medical office setting. Strong interpersonal and problem-solving skills are essential for success in this role.

Qualifications

• Minimum two years of experience as a Patient Service Representative in an outpatient medical office setting.
• Ability to perform administrative tasks effectively and efficiently.
• Familiarity with patient demographics and insurance documentation.

Responsibilities

• Provide outstanding customer service by managing patient intake and needs.
• Schedule appointments and manage patient registrations.
• Collect co-payments and reconcile payments accurately.
• Monitor workflows and identify improvement opportunities.

Skills

Customer service

Appointment scheduling

Communication skills

Problem solving

Education

High school diploma or GED

Job description

Cedars-Sinai in Los Angeles is looking for a Patient Service Representative to enhance patient relations and provide excellent customer service. Responsibilities include scheduling appointments, gathering patient information, and processing payments while managing patient needs efficiently.

The ideal candidate should have a high school diploma or GED, with at least two years of experience in a medical office setting. Strong interpersonal and problem-solving skills are essential for success in this role.