Patient Access & Care Coordination Specialist

Houston Methodist; Houston (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

Houston Methodist is seeking a Patient Care Coordinator to serve as the initial contact for patients, employees, and physicians, coordinating referrals and appointments. The role handles eligibility and benefit information, initiates authorizations, and communicates with patients and providers to ensure smooth access to care.

The position requires at least 3 years of insurance verification experience in healthcare, excellent English communication, and the ability to manage multiple priorities in

Qualifications

• High School diploma required.
• Three years of healthcare insurance verification experience.
• Proficient in English speaking and writing; strong communication skills.

Responsibilities

• Answers incoming calls, directs requests to appropriate individuals, and documents patient needs.
• Proactively acts as a patient advocate and resolves patient concerns.
• Assists with questions on pending authorizations and eligibility/benefit information.

Skills

Insurance verification

Customer service

Communication

Medical terminology

Problem solving

Education

High School diploma

Job description

Houston Methodist is seeking a Patient Care Coordinator to serve as the initial contact for patients, employees, and physicians, coordinating referrals and appointments. The role handles eligibility and benefit information, initiates authorizations, and communicates with patients and providers to ensure smooth access to care.

The position requires at least 3 years of insurance verification experience in healthcare, excellent English communication, and the ability to manage multiple priorities in