Patient Access & Scheduling Specialist

Houston Methodist; Louisiana (MO); On-site; USD 36,000 - 48,000; Full time

Job summary

Houston Methodist is seeking a Patient Access Center Representative to schedule and register patients across locations, ensuring financial clearance prior to appointments. The role emphasizes accurate data entry, HIPAA-compliant communication, and exceptional customer service.

The position requires at least a high school diploma, strong English skills, and experience in healthcare or call center settings. Knowledge of medical terminology is preferred, with opportunities to contribute to process

Qualifications

• High school diploma or equivalent required.
• Strong English communication skills required.
• Experience in healthcare or call center preferred.
• Knowledge of medical terminology is preferred.

Responsibilities

• Schedule appointments and register patients in multiple systems.
• Verify eligibility and benefits prior to appointments.
• Provide excellent customer service to patients and providers.
• Communicate with physicians, staff and patients to resolve issues.

Skills

Communication

Medical terminology

Data entry

Customer service

English proficiency

Multitasking

Education

High School diploma or equivalent

Tools

Windows

Job description

Houston Methodist is seeking a Patient Access Center Representative to schedule and register patients across locations, ensuring financial clearance prior to appointments. The role emphasizes accurate data entry, HIPAA-compliant communication, and exceptional customer service.

The position requires at least a high school diploma, strong English skills, and experience in healthcare or call center settings. Knowledge of medical terminology is preferred, with opportunities to contribute to process