Patient Access & Scheduling Specialist

Houston Methodist; Houston (TX); On-site; USD 42,000 - 60,000; Full time

Job summary

Houston Methodist is seeking a Patient Access Center Representative in Houston to schedule and register patients for services, ensure financial clearance, and maintain excellent patient communication. You will use scheduling systems and verify eligibility while assisting management with process improvements.

Ideal candidates will have a high school diploma, 3 years in healthcare/call center, and strong English communication skills.

Qualifications

• High school diploma or equivalent required.
• Healthcare/call center experience preferred.
• Strong English communication and customer service skills required.
• Familiarity with medical terminology helpful.

Responsibilities

• Schedule and register patients for appointments at assigned locations.
• Verify patient eligibility and benefits for financial clearance.
• Provide excellent customer service to patients and staff.
• Audit and improve scheduling processes to reduce delays and denials.

Skills

Strong customer service

Medical terminology

English proficiency

Communication skills

Data entry

PC literacy

Education

High School diploma or equivalent education

Tools

Windows

Excel

Job description

Houston Methodist is seeking a Patient Access Center Representative in Houston to schedule and register patients for services, ensure financial clearance, and maintain excellent patient communication. You will use scheduling systems and verify eligibility while assisting management with process improvements.

Ideal candidates will have a high school diploma, 3 years in healthcare/call center, and strong English communication skills.