Patient Access & Care Coordination Specialist

Good Shepherd Health Care System; Hermiston (OR); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Medical, Dental, and Vision benefits

Job summary

Good Shepherd Health Care System in Hermiston, Oregon, is hiring a Patient Access Representative 2 to support front-office operations, outpatient registration, and insurance verification. You will assist patients by phone and in person, collect payments, and coordinate referrals to ensure timely access to care.

The role requires a high school diploma and strong communication skills; bilingual (English/Spanish) is preferred.

Qualifications

• High School Diploma or equivalent is required.
• Minimum of 2 years hospital collection experience preferred.
• Bilingual and/or English/Spanish speaking preferred.

Responsibilities

• Provide customer service by phone and in person and complete outpatient registrations.
• Collect payments and co-payments and ensure accurate entry in systems.
• Verify insurance coverage and benefits and maintain patient documentation.

Skills

Bilingual

Education

High School Diploma or equivalent

Job description

Good Shepherd Health Care System in Hermiston, Oregon, is hiring a Patient Access Representative 2 to support front-office operations, outpatient registration, and insurance verification. You will assist patients by phone and in person, collect payments, and coordinate referrals to ensure timely access to care.

The role requires a high school diploma and strong communication skills; bilingual (English/Spanish) is preferred.