Hospital Patient Accounts Billing Specialist

Good Shepherd Health Care; Hermiston (OR); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Employer paid benefits - Medical, Dent

Employer paid benefits - Vision

Job summary

Good Shepherd Health Care in Hermiston, Oregon is seeking a Patient Accounts Representative to manage daily hospital and clinic billing. You will organize inpatient and outpatient claims for electronic or hard copy submission, ensure payer-specific requirements are met, and apply adjustments while responding to inquiries.

This role emphasizes accuracy and efficiency in the revenue cycle, with bilingual ability preferred and a focus on customer service.

Qualifications

• Education: Required: None. Preferred: High School Diploma or equivalent.
• Experience: Required: None. Preferred: Minimum of 2 years hospital experience.
• Other: Bilingual and/or English-Spanish speaking preferred; strong customer service; able to work with diverse populations; revenue cycle knowledge.

Responsibilities

• Review and process daily hospital and clinic claims; ensure timely transmission to the clearinghouse.
• Provide courteous customer service to patients via in person or phone inquiries.
• Resolve daily claim errors, including rejections, and correct or appeal as needed.
• Follow up on past due accounts and contact insurance for payment resolution.
• Identify and resolve overpayments; maintain accurate accounts and documentation.
• Maintain knowledge of revenue cycle processes and organizational policies.

Skills

Customer service

Bilingual

Revenue cycle knowledge

Education

High School Diploma or equivalent

Tools

Billing software

Claim validation software

Clearinghouse submission

Job description

Good Shepherd Health Care in Hermiston, Oregon is seeking a Patient Accounts Representative to manage daily hospital and clinic billing. You will organize inpatient and outpatient claims for electronic or hard copy submission, ensure payer-specific requirements are met, and apply adjustments while responding to inquiries.

This role emphasizes accuracy and efficiency in the revenue cycle, with bilingual ability preferred and a focus on customer service.