Advanced Medical Admin Specialist: Patient Access & Care

U.S. Department of Veterans Affairs; Altoona (PA); Presencial; USD 47.000 - 62.000; Jornada completa

Descripción de la vacante

The James E. Van Zandt VA Medical Center is recruiting for an Advanced Medical Support Assistant (AMSA) in the Health Administration service. The AMSA provides specialized administrative patient support within an interdisciplinary care model.

Key duties include scheduling, appointment coordination, patient communications, demographics verification, and support for clinic access and care delivery across multiple clinics. Telework is not available; standard hours apply.

Formación

• Education or degrees must be recognized by the U.S. Department of Education for Federal employment.

Responsabilidades

• Answer phones, greet patients, and relay messages to staff.
• Schedule patient appointments by interpreting provider orders and recall requests.
• Assist with patient flow, appointment verification, and after-visit summaries.
• Maintain patient demographics, insurance data, and care coordination with the team.
• Handle incoming/outgoing communications (phone, fax, email) and triage inquiries to clinical staff.

Descripción del empleo

The James E. Van Zandt VA Medical Center is recruiting for an Advanced Medical Support Assistant (AMSA) in the Health Administration service. The AMSA provides specialized administrative patient support within an interdisciplinary care model.

Key duties include scheduling, appointment coordination, patient communications, demographics verification, and support for clinic access and care delivery across multiple clinics. Telework is not available; standard hours apply.