Patient Access & Care Concierge (PRN/On-Call)

R1-Rc; Cedar Park (TX); On-site; USD 22,000 - 32,000; Part time

Benefits offered by this job

Competitive benefits package

PRN schedule

On-site work in Cedar Park

Job summary

R1 RCM Inc. is seeking a Part-Time Patient Registration Representative in Cedar Park, TX, to serve as the first contact for patients and manage on-site check-ins with accuracy and empathy.

You will work PRN with a 48-hour monthly minimum and 24 hours on call, supporting nurses and care teams while learning insurance and registration processes. A high school diploma is required. Training provided.

Qualifications

• Exceptional customer service experience.
• Strong communication and interpersonal skills.
• Ability to multitask and prioritize quickly with high attention to detail.
• High School Diploma or GED.
• Must pass background check, drug test, and vaccination requirements.

Responsibilities

• Serve as the first point of contact for patients, managing phone calls and computer-based check-ins with accuracy and efficiency.
• Provide calm, compassionate support to individuals who may be anxious or unwell.
• Work in a fast-paced, dynamic environment balancing multiple systems and tasks.
• Learn and apply insurance and healthcare registration processes through comprehensive training.
• Collaborate with a reliable, supportive team focused on your success and long‑term career growth at R1 RCM Inc.

Skills

Exceptional customer service

Communication

Multitasking

Attention to detail

Education

High School Diploma or GED

Tools

Phone systems

Computer registration systems

Job description

R1 RCM Inc. is seeking a Part-Time Patient Registration Representative in Cedar Park, TX, to serve as the first contact for patients and manage on-site check-ins with accuracy and empathy.

You will work PRN with a 48-hour monthly minimum and 24 hours on call, supporting nurses and care teams while learning insurance and registration processes. A high school diploma is required. Training provided.