Patient Access Champion (PRN) – Fast, Compassionate Care

R1 RCM Holdco Inc.; Cedar Park (TX); On-site; USD 22,000 - 32,000; Part time

Job summary

R1 RCM Inc. is seeking a PRN Patient Access Representative in Cedar Park, TX. You will be the first contact for patients, ensuring fast, compassionate access to care and accurate registration across multiple systems.

The role emphasizes exceptional customer service, clear communication, and the ability to work in a fast-paced clinical environment with support from nurses and care teams.

Qualifications

• High School Diploma or GED required.
• Experience in patient access/registration a plus.
• Excellent communication and multitasking skills.

Responsibilities

• Provide exceptional customer service and assist patients with check-in across systems.
• Answer phones and gather accurate patient information quickly.
• Support timely access to care by minimizing delays in registration.
• Build trust with patients during anxious or overwhelmed moments.
• Navigate insurance plans, collect co-pays and provide cost estimates.
• Collaborate with nurses and care teams to ensure smooth patient flow.

Skills

Customer service

Communication

Interpersonal skills

Multitasking

Attention to detail

Insurance knowledge

Education

High School Diploma or GED

Tools

Registration software

Phone systems

Job description

R1 RCM Inc. is seeking a PRN Patient Access Representative in Cedar Park, TX. You will be the first contact for patients, ensuring fast, compassionate access to care and accurate registration across multiple systems.

The role emphasizes exceptional customer service, clear communication, and the ability to work in a fast-paced clinical environment with support from nurses and care teams.