Patient Access & Care Concierge

Rocky Mountain Cancer Centers; Vineland (NJ); On-site; USD 26,000 - 44,000; Full time

Job summary

Eye Associates of Vineland in Vineland, New Jersey is seeking a Patient Services Representative to manage front-desk duties, patient scheduling, insurance verification, and check-in/out processes. This full-time, non-exempt role requires attention to detail, excellent communication, and the ability to navigate multiple systems while ensuring HIPAA compliance.

You will assist with financial counseling, collect payments, and coordinate with physicians and staff to maintain smooth patient flow in a

Qualifications

• Requires high school diploma or GED.
• 2+ years in a patient-facing healthcare or customer service role preferred.
• Excellent verbal and written English communication; bilingual a plus.

Responsibilities

• Register patients and complete full registration for appointments with attention to detail.
• Verify insurance information, benefits, and referrals; collect demographic data.
• Perform pre-registration and ensure up-to-date patient charts and ID documentation.
• Provide upfront financial counseling and explain payment options and obligations.
• Maintain HIPAA compliance and protect patient privacy; coordinate with clinicians and staff.

Skills

Front desk

Customer service

HIPAA compliance

Insurance verification

Medical billing

Bilingual (optional)

Education

High School GED

Tools

EHR systems

Job description

Eye Associates of Vineland in Vineland, New Jersey is seeking a Patient Services Representative to manage front-desk duties, patient scheduling, insurance verification, and check-in/out processes. This full-time, non-exempt role requires attention to detail, excellent communication, and the ability to navigate multiple systems while ensuring HIPAA compliance.

You will assist with financial counseling, collect payments, and coordinate with physicians and staff to maintain smooth patient flow in a