Patient Access & Care Coordinator

Maryland Oncology; Vineland (NJ); Sur place; USD 26 000 - 44 000; Plein temps

Résumé du poste

Eye Associates of Vineland, a PRISM Vision Group Partner Practice, seeks a Patient Services Representative to handle inbound/outbound patient interactions, scheduling, registrations, and revenue cycle tasks. You will ensure accurate registration, verify insurance, and maintain HIPAA compliance while supporting patient flow and financial counseling.

The role requires US high school diploma or GED, 2+ years in a patient-facing role, and proficiency with Microsoft Office.

Qualifications

• Education: High School Graduate or GED.
• Experience: 2+ years in patient-facing healthcare or customer service preferred.

Responsabilités

• Schedule and complete full patient registrations for appointments with attention to policy and accuracy.
• Initiate pre-registration and ensure demographic and insurance data is current.
• Verify insurance information, benefits, and referrals.
• Collect and validate patient identity and coverage prior to services.
• Maintain HIPAA standards and protect patient privacy.
• Facilitate smooth patient flow through the clinical care process.
• Provide information regarding appointments, policies, and payment options.
• Offer upfront financial counseling and discuss funding/resources.
• Explain financial obligations and collect payments per guidelines.
• Act as liaison between patients, physicians, and staff to resolve issues.

Connaissances

Excellent verbal & written English

Bi-Lingual a plus

Critical thinking & problem solving

Customer service orientation

Cash handling & math skills

Formation

High School Diploma or GED

Outils

Microsoft Office Suite

Description du poste

Eye Associates of Vineland, a PRISM Vision Group Partner Practice, seeks a Patient Services Representative to handle inbound/outbound patient interactions, scheduling, registrations, and revenue cycle tasks. You will ensure accurate registration, verify insurance, and maintain HIPAA compliance while supporting patient flow and financial counseling.

The role requires US high school diploma or GED, 2+ years in a patient-facing role, and proficiency with Microsoft Office.