Patient Access & Scheduling Specialist

Talentify; Pennington (NJ); On-site; USD 25,000 - 44,000; Full time

Job summary

Matossian Eye Associates in Pennington, NJ is seeking a non-exempt Patient Service Representative. This onsite role handles inbound/outbound patient interactions, scheduling, and revenue-cycle tasks with a focus on accuracy and patient privacy.

The ideal candidate has 2+ years in patient-facing healthcare or customer service, excellent English communication, and proficiency with Microsoft Office. Occasional travel to other locations may be required.

Qualifications

• Education: High School Diploma or GED.
• Experience: 2+ years in patient-facing healthcare or customer service.
• Proficient with HIPAA regulations and patient privacy.
• Strong communication and problem-solving abilities.

Responsibilities

• Register patients for appointments with accuracy and adherence to policies.
• Verify insurance information and collect payments per guidelines.
• Provide upfront financial counseling and discuss payment plans.
• Coordinate patient flow and scheduling across the care process.
• Assist with pre-registration and demographic data accuracy.
• Communicate clearly with patients, physicians, and staff.
• Maintain privacy and confidentiality per HIPAA.

Skills

Verbal communication

Written communication

HIPAA compliance

Insurance verification

Cash handling

Microsoft Office

Multi-system navigation

Teamwork

Education

High School Diploma or GED

Tools

Microsoft Office Suite

Job description

Matossian Eye Associates in Pennington, NJ is seeking a non-exempt Patient Service Representative. This onsite role handles inbound/outbound patient interactions, scheduling, and revenue-cycle tasks with a focus on accuracy and patient privacy.

The ideal candidate has 2+ years in patient-facing healthcare or customer service, excellent English communication, and proficiency with Microsoft Office. Occasional travel to other locations may be required.