Patient Services Specialist: Scheduling & Care Support

Regional Cancer Care Associates; Vineland (NJ); On-site; USD 26,000 - 44,000; Full time

Job summary

Eye Associates of Vineland in Vineland, New Jersey, is hiring a Patient Services Representative (Full-Time, Non-Exempt). The role covers inbound/outbound patient interactions, scheduling, and revenue cycle tasks with compensation $19.00 - $31.89 per hour based on experience.

Travel is required, and the practice is part of PRISM Vision Group. The PSR will manage registration, pre-registration, insurance verifications, and patient financial counseling, while providing excellent customer service in

Qualifications

• High School Diploma or GED is required.
• 2+ years in a patient-facing healthcare or customer service role preferred.

Responsibilities

• Schedule and complete full registration for patients requesting appointments with attention to detail.
• Perform pre-registration and verify demographic and insurance information.
• Verify insurance, benefits, and referral information.
• Obtain ID and insurance cards to verify patient identity and coverage.
• Adhere to HIPAA and protect patient privacy.
• Facilitate smooth patient flow through the care process.
• Provide information on appointments, policies and payments to patients.
• Offer upfront financial counseling and discuss payment plans.

Skills

Verbal & written comms

Customer service

Problem solving

Team player

Attention to detail

Education

High School Diploma or GED

Tools

Microsoft Office Suite

Multiple electronic systems

Job description

Eye Associates of Vineland in Vineland, New Jersey, is hiring a Patient Services Representative (Full-Time, Non-Exempt). The role covers inbound/outbound patient interactions, scheduling, and revenue cycle tasks with compensation $19.00 - $31.89 per hour based on experience.

Travel is required, and the practice is part of PRISM Vision Group. The PSR will manage registration, pre-registration, insurance verifications, and patient financial counseling, while providing excellent customer service in