Patient Services Specialist: Scheduling & Billing

Texas Oncology; Vineland (NJ); On-site; USD 26,000 - 44,000; Full time

Job summary

Eye Associates of Vineland in Vineland, NJ is seeking a Patient Services Representative to handle inbound/outbound patient interactions, scheduling, and registration. The role focuses on accurate data collection, insurance verification, and patient communication at check-in.

Responsibilities include guiding patients through payments, coordinating with physicians and staff, and upholding HIPAA standards in a fast-paced office environment. Travel is required as part of the role.

Qualifications

• Education: High School Graduate or GED.
• 2+ years in patient-facing healthcare or customer service preferred.
• Fluent English; bilingual abilities are a plus.
• Proficient with Microsoft Office and standard office systems.

Responsibilities

• Schedule and complete patient registrations and appointments accurately.
• Verify demographics, insurance, and benefits; ensure HIPAA compliance.
• Provide upfront financial counseling and discuss payment options.
• Act as liaison for patients, physicians and staff to smooth care delivery.

Skills

Verbal English

Written English

Customer service

Interpersonal skills

Bi-lingual (plus)

Cash handling

Microsoft Office

Education

High School / GED

Tools

Microsoft Office Suite

Job description

Eye Associates of Vineland in Vineland, NJ is seeking a Patient Services Representative to handle inbound/outbound patient interactions, scheduling, and registration. The role focuses on accurate data collection, insurance verification, and patient communication at check-in.

Responsibilities include guiding patients through payments, coordinating with physicians and staff, and upholding HIPAA standards in a fast-paced office environment. Travel is required as part of the role.