Patient Access & Care Concierge

Hanger; Henderson (NV); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive compensation

8 paid national holidays

PTO including vacation and sick time

Medical, dental, and vision benefits

401k retirement plan

Parental bonding leave

Employee referral bonus

Mentorship programs

Job summary

Hanger, Inc. in Henderson, NV, seeks a front office receptionist to ensure a seamless experience for patients, staff and referral sources by managing front desk operations.

The ideal candidate has a background in front desk or reception work with strong communication skills and computer proficiency; experience in medical front office is preferred. You will greet patients, verify demographics, collect payments, schedule follow-ups, support clinic services, and maintain accurate electronic health

Qualifications

• High school diploma or equivalent combination of education and experience required.
• Less than one year of customer service or related experience preferred.
• Experience in a receptionist position or medical front office procedures preferred.

Responsibilities

• Greet and assist patients at the front desk, providing wait time information.
• Verify and update patient demographics and insurance during check-in; handle registrations.
• Collect patient payments, including deductibles, copays, and co-insurance at the front desk.
• Coordinate follow-up appointments, including cast and measure, delivery, and prosthetic care plans.
• Serve as a liaison for clinic services, offering information on patient experience programs and resources.
• Collaborate with Revenue Cycle Management to obtain necessary patient information.
• Maintain accurate and complete electronic health records for all patients.

Skills

Customer service

Receptionist

Communication

Data entry

Education

High school diploma

Tools

Windows OS

Microsoft Office

Electronic health records

Job description

Hanger, Inc. in Henderson, NV, seeks a front office receptionist to ensure a seamless experience for patients, staff and referral sources by managing front desk operations.

The ideal candidate has a background in front desk or reception work with strong communication skills and computer proficiency; experience in medical front office is preferred. You will greet patients, verify demographics, collect payments, schedule follow-ups, support clinic services, and maintain accurate electronic health