Patient Access & Care Admin Coordinator

By the Bay Health; San Francisco (CA); On-site; USD 52,000 - 54,000; Full time

Job summary

By The Bay Health, a nonprofit hospice, seeks a Patient Access Representative to support the Patient Care Support Services Manager by maintaining patient records and providing administrative support in line with policies and laws. Duties include triaging calls, chart audits in Epic and Excel, mail distribution, and assisting the PCSS Manager on special projects.

The role is full-time, on-site in San Francisco with occasional coverage in Larkspur, and requires a professional, detail-oriented

Qualifications

• High school diploma or GED required; or equivalent experience.
• Minimum of one year's clerical/administrative experience, preferably in healthcare.

Responsibilities

• Triage incoming calls from prospective and current patients, caregivers, and medical staff.
• Perform chart audits using Epic, Excel, and PCSS Admit reports to ensure accuracy.
• Distribute interoffice mail and facilitate outgoing mail via USPS.
• Assist PCSS Manager on special projects as requested.

Skills

Communication

Organizational skills

Excel

Epic EMR

Phone triage

Education

High school diploma or GED

Tools

Epic EMR

Excel

Job description

By The Bay Health, a nonprofit hospice, seeks a Patient Access Representative to support the Patient Care Support Services Manager by maintaining patient records and providing administrative support in line with policies and laws. Duties include triaging calls, chart audits in Epic and Excel, mail distribution, and assisting the PCSS Manager on special projects.

The role is full-time, on-site in San Francisco with occasional coverage in Larkspur, and requires a professional, detail-oriented