Intake/Information Coordinator

By-the-Bay-Healt; Larkspur (CA); Hybrid; USD 34,000 - 41,000; Full time

Job summary

By The Bay Health, a non-profit hospice provider, seeks an Intake-Information Coordinator for a full-time hybrid role in Larkspur, CA. The position coordinates referrals, collects records, and guides admissions while ensuring compliance with policies and regulations.

The role requires data-entry proficiency and healthcare clerical experience. Schedule is M-F, 8:30am–5:00pm, with four days onsite and one remote day, and vaccine requirements are followed.

Qualifications

• Associate degree (A. A.) or equivalent from a two-year college or technical school.
• Minimum two years’ experience performing clerical duties, preferably in a healthcare setting.

Responsibilities

• Coordinate new intake referrals and gather medical records, hospice orders, and patient insurance information.
• Perform data entry and intake into EMR for all referrals.
• Collect data from referral sources, families, and facilities as needed to complete pre-admission information.
• Follow up on information required for referral and admission.
• Schedule hospice evaluation/informational and admissions visits efficiently.

Skills

Data entry

Intake coordination

Healthcare knowledge

Communication

Medical terminology

Education

Associate degree or equivalent

Two-year college qualification

Tools

EMR system

Microsoft Office

Job description

By The Bay Health, a non-profit established in 1975, set the standard for hospice in the U.S. by emphasizing the role of the patient in making important medical decisions. Our spectrum of home-based services now includes Skilled Home Health Care, Palliative Care, Adult Hospice Care and Pediatric Care. Our team approach strives to address practical, social, emotional and spiritual aspects of care, with the goal to maximize quality of life for our patients, caregivers and families.

This full-time position offers competitive pay, generous benefits and a supportive work environment.

Serve as Intake-Information Coordinator, to By the Bay Health in compliance with organization policies and procedures and applicable laws and regulations.

Schedule:

Monday - Friday;8:30am - 5:00pm

Location:

Hybrid - 4 days onsite at our Larkspur office, 1 day remote

By the Bay Health follows all CDPH vaccine requirements for healthcare personnel.

Essential Duties & Responsibilities include (but are not limited to):

• Responsible for coordinating new intake referrals, gathering medical records, hospice order, and patient insurance information
• Perform data entry, intake into EMR for all referrals received
• Collect data from referral sources, family, and facilities as needed to complete pre-admission information
• Follow up on information required for referral and admission to By the Bay Health
• Schedule hospice evaluation/informational and admissions visits efficiently

Education/Experience:

• Associate degree (A. A.) or equivalent from a two-year college or technical school; or equivalent combination of education and experience
• Minimum two years’ experience performing clerical duties preferably in a healthcare setting

Pay Range: $25.00 - $30.00 hourly

By the Bay Health is proud to serve our community as an equal employment opportunity employer. Everyone is valued and welcome at BTBH. Our organization is committed to diversity, equity and continues to build a culture of inclusion by recruiting, screening, hiring and retaining any qualified individual without regard to age, race, color, ethnicity, religion, gender, gender identity or expression, sexual orientation, disability, marital status, registered domestic partner status, citizenship, physical or mental disability, legally protected medical condition, family care status, military care status, veteran status or any other consideration made unlawful by Federal, state, or local laws.

Note: We comply with the Fair Employment and Housing Act (FEHA) and the Americans with Disabilities Act (ADA). We consider reasonable accommodations/employees to perform essential functions.