Remote Patient Access Specialist — Hospice Care Liaison

By The Bay Health; United States; Remoto; USD 34.440 - 35.817; Tempo pieno

Descrizione del lavoro

By The Bay Health is seeking a full-time administrative assistant to support our hospice and home-based services remotely. You will triage calls from patients and caregivers, review patient charts in Epic and PCSS to ensure accuracy, and handle mail duties daily in a supportive environment.

The role requires a high school diploma or GED and at least one year of clerical/administrative experience in a health care setting. Pay ranges between $25.00 and $26.00 per hour with benefits.

Competenze

• High school diploma or GED, or three months related experience and/or training, or an equivalent combination of education and experience.
• Minimum of one year’s experience performing clerical/administrative tasks preferably in a health care setting.

Mansioni

• Triage all incoming calls from prospective and current patients, caregivers, medical staff, and the public, directing to the proper staff promptly and courteously.
• Daily audit chart audits by running and reviewing Epic, Excel, PCSS Admit reports for admission-to-discharge patients to ensure accuracy, coordinating with internal and external teams.
• Collect and distribute interoffice mail.
• Facilitate outgoing mail using the USPS system.
• Assist PCSS Manager on special projects as requested.

Conoscenze

Clerical/administrative tasks

Customer service

Formazione

High school diploma or GED

Health care admin experience (1 year)

Strumenti

Epic

Excel

PCSS Admit reports

Descrizione del lavoro

By The Bay Health is seeking a full-time administrative assistant to support our hospice and home-based services remotely. You will triage calls from patients and caregivers, review patient charts in Epic and PCSS to ensure accuracy, and handle mail duties daily in a supportive environment.

The role requires a high school diploma or GED and at least one year of clerical/administrative experience in a health care setting. Pay ranges between $25.00 and $26.00 per hour with benefits.