Patient Access & Billing Specialist

Northwest Health Services, Inc.; Saint Joseph (MO); On-site; USD 32,000 - 48,000; Full time

Job summary

Northwest Health Services, Inc. is seeking a Medical Office Administrative Assistant to support patient intake, billing, and scheduling in a busy clinic setting. You will greet patients, collect payments, and ensure accurate charting and HIPAA compliance.

The role requires strong communication, basic computer and typing skills, and the ability to handle high-demand situations with professionalism and empathy. On-site work in Missouri with regular team huddles and coordination with clinic staff.

Qualifications

• Must demonstrate tact, patience and good communication skills.
• Must be able to present information clearly and respond to questions from patients and staff.
• Must have basic computer skills and be able to perform light typing with accuracy.

Responsibilities

• Greet patients and visitors warmly and professionally.
• Collect co-pays and payments, issue receipts, and balance daily cash postings.
• Make reminder and follow-up calls for appointments and no-shows.
• Assist with billing questions and sliding fee scale inquiries; establish payment arrangements as needed.
• Review and verify patient charts for consent, insurance cards, and accuracy of information.
• Ensure HIPAA compliance in all processes and protect patient confidentiality.
• Schedule appointments, direct calls to appropriate staff, and coordinate interpreters as needed.
• Maintain organized work area and perform daily batch management tasks.

Skills

Communication skills

Patient interaction

Detail-oriented

Typing skills

Computer literacy

Education

High school diploma or equivalent

Job description

Northwest Health Services, Inc. is seeking a Medical Office Administrative Assistant to support patient intake, billing, and scheduling in a busy clinic setting. You will greet patients, collect payments, and ensure accurate charting and HIPAA compliance.

The role requires strong communication, basic computer and typing skills, and the ability to handle high-demand situations with professionalism and empathy. On-site work in Missouri with regular team huddles and coordination with clinic staff.