Patient Access & Billing Specialist

Hugh Chatham Health, Inc.; Rome (GA); On-site; USD 27,000 - 41,000; Full time

Benefits offered by this job

Health insurance

Paid Time Off

Dental insurance

Vision insurance

Life insurance

Retirement plan

Educational Assistance

Job summary

Advocate Health in Rome, GA, seeks a full-time Patient Access Specialist to support registration, scheduling, and financial clearance for dermatology patients. The role includes verifying insurance, collecting patient liabilities, and maintaining accurate records in ADT/EMR systems.

8-5, Monday–Friday, 40 hours per week. Ideal candidates hold a high school diploma or GED with experience in patient access—scheduling, registration, and financial clearance.

Qualifications

• Knowledge of Medicare, HIPAA, and EMTALA rules and regulations
• Experience with patient scheduling, registration, and financial clearance processes preferred
• Ability to handle sensitive information and maintain confidentiality

Responsibilities

• Greets patients and manages patient flow for efficient care
• Ensures accurate demographic and insurance information
• Completes registration and updates patient data as needed
• Collects patient financial liability and outstanding balances
• Follows financial clearance policies and assists patients with financial counseling
• Schedules follow-ups and completes visit closure with necessary documentation
• Maintains knowledge of payer requirements and insurance plans
• Proactively communicates issues and supports process improvements
• Meets productivity and accuracy targets
• Maintains professional demeanor with patients and staff

Skills

Customer service

Communication skills

HIPAA compliance

Data entry

Insurance verification

Phone etiquette

Problem solving

Education

High school diploma or GED

Tools

ADT software

EMR/EHR systems

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Advocate Health in Rome, GA, seeks a full-time Patient Access Specialist to support registration, scheduling, and financial clearance for dermatology patients. The role includes verifying insurance, collecting patient liabilities, and maintaining accurate records in ADT/EMR systems.

8-5, Monday–Friday, 40 hours per week. Ideal candidates hold a high school diploma or GED with experience in patient access—scheduling, registration, and financial clearance.