Patient Access & Care Concierge

Advocate Health; Cartersville (GA); On-site; USD 27,000 - 41,000; Part time

Benefits offered by this job

Health benefits

Paid time off

Educational assistance

Retirement plans with employer match

Job summary

Advocate Health in Cartersville, GA seeks a part-time Patient Access/Registration Specialist in Pulmonary Medicine to greet patients, verify demographics and insurance, and complete registrations for walk-in patients.

High school diploma or GED required; experience with scheduling, billing, and ADT software is preferred. Hours are Monday–Friday, 8:00–5:00, 3 days/24 hours per week, with potential to move to full-time. Competitive benefits available.

Qualifications

• High school diploma or GED required; patient access experience preferred.
• Experience with scheduling, registration, and financial clearance.
• Experience with insurance verification, billing, or CMA background preferred.

Responsibilities

• Greet patients arriving for appointments and manage patient flow.
• Verify and update patient demographics and insurance information.
• Complete walk-in registrations and verify demographic/insurance changes.
• Obtain, calculate and collect patient financial responsibilities.
• Follow financial clearance policies and refer to Financial Counselor when needed.
• Assist with visit closure: scheduling follow-ups and collecting payments.
• Maintain knowledge of Medicare/Medicaid and payer requirements.
• Support management with process improvements and meet productivity targets.

Skills

Patient access

Insurance verification

Medical terminology

HIPAA knowledge

Microsoft Outlook

Microsoft Excel

ADT software

Communication skills

Education

High school diploma or GED

Tools

ADT software

Microsoft Outlook

Microsoft Word

Job description

Advocate Health in Cartersville, GA seeks a part-time Patient Access/Registration Specialist in Pulmonary Medicine to greet patients, verify demographics and insurance, and complete registrations for walk-in patients.

High school diploma or GED required; experience with scheduling, billing, and ADT software is preferred. Hours are Monday–Friday, 8:00–5:00, 3 days/24 hours per week, with potential to move to full-time. Competitive benefits available.