Patient Access & Billing Specialist

Family Health Centers of San Diego; Oceanside (CA); Sur place; USD 34 000 - 40 000; Plein temps

Résumé du poste

Family Health Centers of San Diego is seeking a Patient Service Representative to manage patient check-in and check-out, verify demographics, collect co-pays, screen for eligibility, and process referrals across multiple sites. The role includes accurate EHR entry, scheduling, and handling billing inquiries.

Strong communication, multitasking, and confidentiality are essential in this fast-paced healthcare environment.

Qualifications

• 1–3 years of admin/clerical support or customer service experience.
• Healthcare environment experience preferred.
• Ability to multi-task, be flexible, and meet changing priorities in a fast-paced setting.
• Strong computer literacy to enter information and access EMR.
• Knowledge of cashiering and payment processing.
• Good written and verbal communication across diverse patient populations.
• Multilingual preferred: English, Spanish, Arabic, or Somali.
• Ability to maintain confidentiality.
• Ability to work in team or independently.

Responsabilités

• Manage patient check-in and check-out, verify demographics and insurance information, and ensure forms are completed accurately.
• Collect specified co-pays and payments.
• Screen for eligibility and financial assistance.
• Enter patient information into Electronic Health Records accurately and in a timely manner.
• Process referrals and authorizations for specialty services.
• Schedule appointments and send reminders/recall notifications.
• Respond to billing inquiries and escalate issues as needed.
• Perform general clerical duties (scanning, tracking data, sorting mail).
• Other duties as assigned.

Connaissances

Customer service

Communication

Multitasking

Detail oriented

Data entry

Formation

High School diploma or GED

Medical Assistant certification / related training

Outils

Electronic Health Records (EHR)

Cashiering systems

Microsoft Office

Description du poste

Family Health Centers of San Diego is seeking a Patient Service Representative to manage patient check-in and check-out, verify demographics, collect co-pays, screen for eligibility, and process referrals across multiple sites. The role includes accurate EHR entry, scheduling, and handling billing inquiries.

Strong communication, multitasking, and confidentiality are essential in this fast-paced healthcare environment.