Patient Services & Scheduling Specialist

Family Health Centers of San Diego; San Diego (CA); On-site; USD 34,000 - 40,000; Full time

Benefits offered by this job

Competitive salary

Excellent benefits

Employer 401(k) match

Paid time off

Medical/Dental/Vision Insurance

Employee discounts and Wellness

Job summary

Family Health Centers of San Diego is seeking a Patient Service Representative at our San Diego clinics. You will greet patients, register them, verify insurance, schedule appointments and collect co-pays in a fast-paced, patient-centered environment.

You’ll input data into the electronic health record, handle referrals, and respond to billing inquiries while delivering compassionate, culturally competent service. Competitive benefits and salary accompany this Regular Full Time role.

Qualifications

• High School diploma or GED required.
• Medical Assistant certification, C-NA certification, or Medical Terminology course preferred.

Responsibilities

• Effectively manage the patient check-in and check-out process, verify identity, update demographics and insurance information, and ensure forms are completed accurately.
• Collect specified co-pays and payments from patients per coverage specifications and from self-pay patients.
• Screen for eligibility and financial assistance.
• Input patient information into the Electronic Health Record accurately and timely.
• Process referrals and authorizations for specialty services.
• Schedule appointments and make reminder/recall notifications.
• Respond to billing and payment inquiries; escalate when needed.
• Perform general clerical duties and other duties as assigned.

Skills

Customer service

Cash handling

Communication

Education

High School diploma or GED

Medical Assistant certification preferred

Job description

Family Health Centers of San Diego is seeking a Patient Service Representative at our San Diego clinics. You will greet patients, register them, verify insurance, schedule appointments and collect co-pays in a fast-paced, patient-centered environment.

You’ll input data into the electronic health record, handle referrals, and respond to billing inquiries while delivering compassionate, culturally competent service. Competitive benefits and salary accompany this Regular Full Time role.