Patient Access & Billing Specialist

Sutter Health; Montana; On-site; USD 30,000 - 41,000; Full time

Job summary

Sutter Health is seeking a detail-oriented specialist to pre-register patients and coordinate financial clearance before their day of service. You will handle non-clinical referrals, authorizations, and unbilled follow-up while delivering excellent customer service across patient interactions.

Preferred candidates have HS Diploma, strong communication skills, and proficiency with Word, Excel, Visio, PowerPoint, and internet research.

Qualifications

• Equivalent experience will be accepted in lieu of the required degree or diploma.
• HS Diploma: High School Diploma or General Education Diploma (GED) or equivalent education/experience.
• Basic bookkeeping principles, general business procedures, knowledge of consumer collection and billing rules and regulations.
• Written and verbal communication skills.
• Ability to process requests quickly, accurately, and consistently with general supervision.
• Able to work with others in a flexible and cooperative manner.
• Proficient in using Microsoft Word, Excel, Visio and PowerPoint, and internet research.

Responsibilities

• Serve as the pre-service point of contact for patients to obtain information to pre-register and financially clear patients prior to day of service delivery.
• Handle non-clinical referrals and authorization coordination and unbilled account follow-up.
• Enhance the patient experience throughout all patient interactions by demonstrating knowledge of Sutter’s Health system and service offerings.

Skills

Basic bookkeeping

Written and verbal communication

Process requests quickly

Team collaboration

Education

HS Diploma

Tools

Microsoft Word

Excel

Visio

PowerPoint

Internet research

Job description

Sutter Health is seeking a detail-oriented specialist to pre-register patients and coordinate financial clearance before their day of service. You will handle non-clinical referrals, authorizations, and unbilled follow-up while delivering excellent customer service across patient interactions.

Preferred candidates have HS Diploma, strong communication skills, and proficiency with Word, Excel, Visio, PowerPoint, and internet research.