Patient Experience Specialist II (Front Desk & Billing)

Sutter Health; Oakland (CA); On-site; USD 44,000 - 62,000; Full time

Benefits offered by this job

Benefits

Job summary

Sutter Health in Oakland, CA is seeking a patient access specialist to greet and check-in patients, verify information, and schedule appointments. You will collect payments for services and update the Electronic Health Record (EHR) while ensuring privacy and compliance with PHI regulations.

This role requires a HS diploma or equivalent and about 1 year of relevant experience. You will work varied shifts, 40 hours weekly, across SEBMF locations, collaborating with healthcare teams for efficient

Qualifications

• HS Diploma or equivalent education/experience.
• 1 year of recent relevant experience.

Responsibilities

• Greet and check-in patients.
• Verify patient information and collect payments.
• Schedule appointments and update EHR.
• Facilitate intake forms and insurance documents.
• Maintain patient privacy and PHI compliance.

Skills

Patient registration

Billing basics

EHR access

Communication

Time management

Teamwork

Education

HS Diploma or equivalent

Tools

Microsoft Office Suite

Job description

Sutter Health in Oakland, CA is seeking a patient access specialist to greet and check-in patients, verify information, and schedule appointments. You will collect payments for services and update the Electronic Health Record (EHR) while ensuring privacy and compliance with PHI regulations.

This role requires a HS diploma or equivalent and about 1 year of relevant experience. You will work varied shifts, 40 hours weekly, across SEBMF locations, collaborating with healthcare teams for efficient