Patient Access & Billing Specialist

bannerhealth; Arizona; On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Relocation assistance

Tuition reimbursement

Continuing education programs

Career growth opportunities

Travel opportunities

Job summary

Banner Imaging in Sun City West, AZ is seeking a Patient Access Services Representative to be the first point of contact for patients. You will greet and check in patients, verify insurance details, assist with scheduling, and handle payments at the time of service.

The role involves pre-registration, collecting co-pays, and sometimes financial counseling. Includes responsibilities across registration, eligibility verification, and coordinating with payors to optimize reimbursements.

Qualifications

• Experience delivering customer service in a healthcare or front-desk setting.
• Accurate data entry for patient demographics and insurance information.
• Ability to explain payment options and assist with financial counseling when needed.

Responsibilities

• Greet patients and check them in, confirming demographics and insurance details.
• Verify eligibility and obtain required authorizations; load payer info and ensure billing accuracy.
• Collect patient payments and assist with pre-registration and scheduling as needed.
• Provide financial counseling and guide patients through financial assistance programs.
• Coordinate with physicians, staff, and payors to resolve issues and maximize reimbursement.
• Meet productivity and accuracy targets while delivering exceptional customer service.

Skills

Customer service

Registration

Job description

Banner Imaging in Sun City West, AZ is seeking a Patient Access Services Representative to be the first point of contact for patients. You will greet and check in patients, verify insurance details, assist with scheduling, and handle payments at the time of service.

The role involves pre-registration, collecting co-pays, and sometimes financial counseling. Includes responsibilities across registration, eligibility verification, and coordinating with payors to optimize reimbursements.