Patient Access, Billing & Scheduling Specialist III

Novant Health; Matthews (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

Novant Health is seeking a front desk administrative professional to support patient registration, scheduling, and insurance information accuracy. You will handle demographics, charges, and collections with care.

Proficiency in EPIC and strong communication are essential, as you’ll interact with patients from diverse backgrounds and coordinate with clinical staff to maintain smooth office operations.

Cross-training across administrative functions is expected to ensure reliable coverage.

Qualifications

• High School Diploma or GED is required.
• One year of clerical experience in medical office is required.
• Detailed knowledge of multiple payors' billing requirements.
• Familiarity with coding requirements for a medical practice specialty.
• Excellent verbal communication and ability to work with diverse cultures.

Skills

Medical office software

Verbal communication

Organizational skills

Problem solving

Confidentiality

Teamwork

Initiative

Education

High School Diploma or GED

Tools

EPIC systems

Job description

Novant Health is seeking a front desk administrative professional to support patient registration, scheduling, and insurance information accuracy. You will handle demographics, charges, and collections with care.

Proficiency in EPIC and strong communication are essential, as you’ll interact with patients from diverse backgrounds and coordinate with clinical staff to maintain smooth office operations.

Cross-training across administrative functions is expected to ensure reliable coverage.