Patient Services & Scheduling Coordinator (Medical Office)

Novant Health; Mount Pleasant, Northern (SC, KY); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Novant Health is seeking a detail-oriented medical office clerk to manage patient demographics, insurance details, charges and collections while ensuring accurate scheduling and data entry. The role requires at least 1 year of clerical experience in a medical setting and proficiency with medical office software, including EPIC.

The candidate should demonstrate strong communication skills, confidentiality, and the ability to work as part of a team in a fast-paced environment.

Qualifications

• High school diploma or GED required.
• 1 year of clerical experience in a medical office required.
• Strong verbal communication and organizational skills essential.
• Must maintain confidentiality and work well in a team.
• Knowledge of EPIC systems and medical terminology preferred.

Responsibilities

• Record patient demographics, insurance information, charges and collections accurately.
• Schedule patient appointments in a timely and accurate manner.
• Cross-train in multiple administrative support functions.

Skills

Verbal communication

Organizational skills

Problem solving

Confidentiality

Team player

Initiative

Cultural sensitivity

Ability to handle changing priorities

Education

High School Diploma or GED

Tools

EPIC systems

Medical office software

Job description

Novant Health is seeking a detail-oriented medical office clerk to manage patient demographics, insurance details, charges and collections while ensuring accurate scheduling and data entry. The role requires at least 1 year of clerical experience in a medical setting and proficiency with medical office software, including EPIC.

The candidate should demonstrate strong communication skills, confidentiality, and the ability to work as part of a team in a fast-paced environment.